10 - Point Support Plan

Comprehensive 4-Hour Weekly In-Home Support & Hygiene Management

Our QCL Support package provides non-medical assistance, environmental safety, and home hygiene. Every 4-hour visit follows a structured 10-point framework delivered by the same assigned, BICSc-trained technician each week.

What’s Included in Every Visit:

1. Kitchen Hygiene & Deep Sanitisation

Detailed cleaning and disinfection of worktops, sinks, taps, hobs, and appliance exteriors.
Interior and exterior microwave cleaning, cleaning of internal fridge compartments, splash-back sanitisation, and cupboard door and handle cleaning.

2. Grocery Receiving, Unpacking & Pantry Rotation

Receiving scheduled online food deliveries, unpacking, and putting items away safely.
Conducting fridge and pantry date audits, moving older stock to the front, and safely disposing of expired goods with client permission.

3. Bathroom Disinfection & Limescale Control

Thorough scrubbing and sanitising of toilets, washbasins, showers, and baths.
Removing limescale buildup, cleaning non-slip bath mats, and sanitising mobility grab rails.

4. Heavy Linen & Bedding Changes

Stripping heavy duvet covers, fitted sheets, and pillowcases.
Remaking beds with fresh linens and starting wash/dry cycles for used laundry.

5. High-Touch Point Disinfection

Disinfecting door handles, light switches, grab rails, TV remotes, landline phones, and mobility frame grips to control infection risks.

6. Floor Care & Trip-Hazard Clearance

Complete vacuuming of carpets, rugs, and hard floors, followed by damp mopping using color-coded microfibres.
Inspecting walkways to clear trailing cables, misplaced rugs, or obstacles that present trip hazards.

7. Dusting & Allergen Control

High and low dusting covering skirting boards, picture frames, window sills, blinds, and high-ceiling cobweb removal.

8. Waste & Recycling Management

Emptying all room bins, replacing liners, sorting recycling if required, and transferring waste to external outdoor wheelie bins.

9. Low-Intensity Wellbeing Support

Assisting with sorting daily post/mail into designated folders, watering house plants, and spending an unhurried 15–20 minutes enjoying a warm cup of tea and a friendly check-in.

10. Family Reporting & Photo Sign-Off

Logging completed tasks in the physical In-Home Folder.
Sending a direct WhatsApp / text message update and photo check-in to nominated family members after every visit.

Ready to Arrange Support for Your Family?

Taking the first step is simple, completely obligation-free, and designed to give you total clarity. Whether you are ready to book an in-home assessment or simply want to ask a few questions about how our 4-hour visits work, we are here to help.

How to Get Started:

Register Your Interest Online: Complete our brief inquiry form below, and we will get back to you within 24 hours.
Email us at contact@qualitascleaning.co.uk